Craftsman Tools and Sears go hand and hand just like a baseball and glove. You know your getting quality tools and good customer service from both.
Craftsman is a line of tools and lawn and garden equipment controlled by Sears. The tools are sold in Sears, Kmart, and Orchard Supply Hardware stores as well as Fastenal, US Military Army and Air Force Exchange Service stores, Summit Racing Equipment and Ace Hardware.The Craftsman Industrial line is sold by industrial supplier W. W. Grainger.
The Craftsman trademark was registered by Sears on May 20, 1927. Arthur Barrows, head of the company's hardware department, liked the name Craftsman and reportedly bought the rights to use it from the Marion-Craftsman Tool Company for $500. The brand's early customers were mostly farmers. Barrows' successor, Tom Dunlap, upgraded the quality of the tools and added chrome plating to them as America moved into the automobile age.
If for any reason your Craftsman hand tool ever fails to provide complete satisfaction, return it to any Sears store or other Craftsman outlet in the United States for free repair or replacement. The warranty gives you specific legal rights and you may also have other rights which vary from state to state. The hand tool lifetime warranty is also in effect on many Craftsman non-powered lawn and garden products including rakes, shovels, clippers, brooms, trowels, pruners, hoses, sprinklers, hose nozzles, and other small gardening hand tools. The lifetime warranty does not include precision hand tools, such as calipers and torque wrenches, with the exception of beam-style torque wrenches. Power tools have a one-year warranty. After the merger, Kmart began selling Craftsman products and honoring the hand tool lifetime warranty!
